Picked it up from a forum… Love it!
May you NEVER have a jellyfish bad day!!!!!
Picked it up from a forum… Love it!
Sab apney apney sessions mein hain involved.
Kar rahein hai apni apni employees ko evolve?
Kabhi coaching to kabhi mentoring par hum de rahein hai gyaan..
Mr. K key dashboards par bhi hai humein abhimaan!
Bus kya karien inkey data requests say hi lagtaa hai dar..
HC recon kartey kartey jayegi hamaari zindagi guzar..
Palat kar dekha to ho rahi thee nayey praniyon ki entry..
MA, SMA ban gayey HR team ke centre of gravity..
Bas aagey kya bolein…
Jo trackers se Karen pyaar, woh MS excel se kaise kare inkaar?
We Mumbaikars (I may be in Tamland married in Malluland but I sure am a Mumbaikar and will remain so, all my life) spend a lot of time discussing the 3:26 Virar Fast, the 5:44 Borivili Double Fast, the 10:26 Kurla Harbour local, 11:09 Dombivili Fast, because, to a large extent, our life depends on these local suburban trains. Don’t ever mention the word peak hour. On the suburban trains, every hour is peak hour, including ek challis ki last local from Churchgate. The activity at the Churchgate and Victoria (Chatrapati Shivaji) Terminus stations, with a fully packed train arriving or leaving every two minutes, amazes me. The sea of humanity outside Dadar station every evening could be frightening. But it shows what the trains mean to us.
I learnt a lot about life in the city from the trains. During peak hours, there was hardly any difference between the first class and the second class coaches. Even with millions travelling, almost everyone possessed a ticket or a pass. Unmindful of discomfort, the passengers chatted, gossiped, played cards and sang bhajans. I learnt a lot from their chatter. I got the latest twist in the Ambani power struggle and received tips on how to make rasam and appam from the South Indian lady passengers. The most heated discussions invariably took place during the elections or a cricket match when the fortunes of the parties or the teams were debated. And if you are a regular viewer of the K-serials and if you’ve missed the previous evening’s telecast, there’s no better place to catch up than the local trains.
Part of the education of commuting was rushing in first and trying to grab the window seat. The seat can accommodate three passengers comfortably but a fourth one invariably nudges and tries to squeeze in. Well, all you can do is glare at her and mutter something and hope she would away. But typically, you would get into the same situation the next day. saying – zaara adjust kar lo!
Commuting at leisure can lead to rumination. I used to wonder at the romance of station names like Cotton Green, King’s Circle, Sandhurst Road, Santa Cruz and the harshness of desi station names like Chinchpokli or Ghatkopar. I remember hearing fashionable Christian girls pronouncing Kandivili as “Candyville” rhyming with Pleasantville, a New York suburb. Speaking of girls, it was the general belief that girls on the Western Railway were prettier and more fashionably dressed than the ones commuting by the Central. Don’t ask me why! But then watching the Ladies Specials on both the Railways made one forget about glamour; the women pushed and barged in with a ferocity which would put male commuters to shame. Did anyone say weaker sex? For the timid, getting into and off a Mumbai train is close to a life altering experience. Engulfed in a sea of humanity, the hapless commuter just flows with the tide. Getting off crowded trains will redefine the meaning of personal space for you. The rides are so crowded that people even take the train in the opposite direction to one of the ends of the lines — just so they can try and get a seat when the train turns around!
So what are the rules of commuting? The unwritten ones are :
1. No baggage Rule : There’s just no space and in rush hours, either you get in sans the luggage or stay out!
2. Getting Off Rule : Stand near the door, atleast one stop away from your destination in empty compartments and in case your station is among the next three upcoming ones, do not even venture near a seat. It is common for passengers near to tap each other’s shoulders asking for their destination. These people aren’t (usually) serial stalkers; they’re looking to position themselves for the 10-second window during which they can exit.
3. Seat Reservation Rule : If you want to sit, stand in between the 3-seaters and ask the seated passengers ‘Kaha uttarna hai’ (Where do you want to alight?) If their destination is before yours, you point to yourself, then to him/her. A head bob from the seated party seals the deal, and your bum will soon be riding in style.
4. Helping-Hand Rule : You must, with the aid of your fellow passengers, scoop a passenger running towards the doorway.Everyone works together to get you on the train before it departs.
5. Sharing Rule : Newspapers are public goods in the Mumbai trains. If you don’t like people reading over your shoulder, then catch up on the latest Satyam development at your breakfast table. If you are reading newspaper in the train, you need to share it with atleast 3 of your co-passengers.
In Mumbai, local trains are the heart and soul of the city. It breathes life into Mumbai at the break of dawn and cradles the city to sleep, if only for a few hours. It truely is the lifeline. No other city, I know of, has such a plethora of people inter-mingling at one place and sharing moments of their lives together, even if it only is for a few hours.
I have learnt the concept of training during my post-graduation course and have implemented it at various occasions in my work-life. I have also got trained by various methodologies in the last few years. But this was my first exposure to Corporate Theatre and training through the theatre methodology and what a refreshing experience it was… This was the introduction sheet to the training :
Dress Code: Absolutely Informal. Wear something loose and comfortable that will allow sitting, lying, or rolling on the floor. (Rolling on the floor‼ – was this corporate training or some kid’s workshop?) Ladies are advised to avoid Saris as they inhibit free movement.
Bring nothing with you – no notebooks, pads, or pens. Note-taking is strictly forbidden.
Footwear to be left outside the hall. Along with footwear, participants are requested to leave adult personalities, seniority, designations, and hierarchy, outside. Whatever is needed from among these can be retrieved on the way back after the workshop. (I completely loved this statement).
Bring cameras along. You will catch yourselves and each other in amazing postures and costumes and with unbelievable expressions that you may find difficult to replicate afterwards. You will want to preserve them for posterity and show it to parents, spouses, children, and grandchildren down the years. However don’t expect them to believe it is YOU !! (This really intrigued my imagination!)
When I read this as a prelude to a training program I was scheduled to attend later in the week, I was sure about one thing : it would not be the conventional training programs that I’ve been used to.
When I entered the hotel and was ushered to the Training Center, I was surprised to find that there were no chairs, no projectors, laptops – not even a whiteboard or a flip-chart. Instead, there were mattresses and bolsters along the three walls at one end of the hall. All chairs were stacked in one corner. And the participants were stretched out comfortably on the mattresses and bolsters, casually chatting with each other. The atmosphere was warm and if I may add, very homely!
Mr. Paul Mathew, the trainer, came across as someone who was really passionate about theatre and his entire life was dedicated to this sole passion. He emphasized the basic learning principles on which the “Corporate Theatre” methodology is based:
1. Learning happens best in the ‘child’ state : In the ‘adult’ state, one has most of the answers, very few questions. Made a lot of sense. Have you heard any kid say / think : What will my mom / dad / teacher / friend think of me if I ask them this question? They are free from the ‘looking good’ mentality and hence are open to a huge amount of learning – their curiosity for learning and inconsideration towards ‘What-Will-Others-Think’ attitude, fosters an immense speed , gamut of exposure and assimilation of knowledge. As we grow, we get into a lot of complexities and our inhibitions and ego that we already know so much stop us from asking questions and thus our learning becomes lesser and lesser.
2. No one can train another : The onus is on the learner. Unless the learner chooses to learn, learning does not take place. True, isn’t it? Until and unless you want to learn, you may be present at the workshop physically but me mentally absent.
3. One person’s knowledge need not be relevant to another : Learning is best when each one gets in touch with their own wisdom. This I completely relate to. The ‘Aa-ha’ moment comes when a particular point sticks on to you since you can relate to it from your past experiences. The other participants also hear the same lines but they may not get impacted the way you do. And then no amount of note-taking is necessary. It remains with you long after the sessions are done.
4. Transformation is the most immediate and direct result of learning : If there is no transformation, there has been no learning. This sums up any training program. Change and learning are essential to training and if there is positive transformation, even in a small measure, the training has impacted you.
The training was competely an activity based methodology and we did various group tasks, the finale being, using basic artcles like chart paper, bed sheets, felt pens etc, to create a scene which would not have dialogues but we would freeze, on the count, and basis our expressons, arrangement of the props etc, the other groups would have to guess what we were portraying.
My biggest learning out of this workshop was that, a diverse group of people, from various walks of life, can play up to their strengths and keeping their individual ego aside, work with single minded focus so that the team wins. Individuals didn’t have to be complete in themselves but the team neede to be, by playing up to each individual’s strengths.
Paul stretched this concept of teamwork into the way we use Performance Appraisals in our workplaces. He stressed on the fact that an incorrect appraisal system could make people compete against each other in an unhealthy way rather than collaborating to work towards team goals.
Differentiation is key in team appraisals, on the lines of what I had discussed in my post ‘For Whom the Bell Tolls’. But the process should be such that if the team loses, no one gets rewarded, no matter how well they have individually performed. If the team succeeds in iys objective, everyone gets amply rewarded. And here, the winning team will differentiate its performers into top, middle and bottom.
Over a couple of cycles of appraisal, this will ensure that the Team weeds out the non-committed far more ruthlessly than a ‘boss’ can do it. Only those who can and want to contribute, are tolerated by a natural Team. When the Team does the rating, there is no perceived unfairness or injustice. It is not one person’s appraisal. And unless a Team is ’suicidal’ the rating will be ruthlessly fair. If not, they realize that ultimately everyone loses.
As I have said earlier, only a robust Performance Management System can build credibility in the process. There are various ways to differentiate and this is one of the ways.
News has emerged from Google’s offices that should send a shiver down every employee’s back (and make Human Resources jump with joy). Google, concerned by the recent departures of several top executives, has developed an algorithm to try to identify which employees are likely to quit, according to a report in the Wall Street Journal. The algorithm would crunch “data from employee reviews and promotion and pay histories in a mathematical formula” and would show which of its employees were the most likely to quit soon. Laszlo Bock, who runs human resources for Google, told the Journal the algorithm helps the company “get inside people’s heads even before they know they might leave.”This algorithm has huge potential – a boon of sorts to HR. Imagine its powers. Catch employees going away on holidays too often or falling sick time and again, take his ratings, promotions and pay histories and presto : you know whether he is headed to the hospital or on his way out of your company. HR’s job and primary KRA (Key Responsibility Area) will now become what Sherlock Holmes and our very own Byomkesh Bakshi did – track, follow, pursue, shadow and nab the traitors! Loyal employees who are dedicated and trusty have nothing to hide and nothing to fear. But the plotting, calculating, conniving and devious ones – Beware!
How many times have you bumped into your bosses, super-bosses and the Company CEO’s and MD’s and have been casually asked : So, how are you finding the company? And how many times have you answered with all the earnestness and emphasis in your command : It’s going absolutely great, Sir. I totally love my job. Do we really have to follow a Light’s Out policy at 8PM and no work on Sundays? I could get so much more done if I were allowed to stay the nights and work on weekends… (while your mind is conjuring up pleasant images of your seniors‘ faces on your favorite dartboard and you hitting bull’s eye and yelling – I hate you, your freaking job and your stupid company. If I could, I‘d write out my resignation letter and throw it on your face. After I am gone, I hope your work suffers, you get demoted / pink-slipped and you feel cold, alone and uncared for, just as I have). But do you say this? Nope! You play your cards close to your heart, smile broadly, look happy and lie through your nose. Convincingly. Repeatedly.
So will you now get caught by the HR Under-cover Agents if you even just think of lying? Thankfully, the answer, for now, seems to be No. People Management magazine reported that the chances of Google commercially releasing the quitter finder algorithm were dim. A spokesman for Google clarified that, “The development of HR algorithms is not our core business”.
However, fore-warned is fore-armed. You are behind enemy lines and are constantly being watched.
After all, the New HR Mantra is :
Every breath you take / Every move you make / Every bond you break / Every step you take
I’ll be watching you.
Every single day / Every word you say / Every game you play /Every night you stay
I’ll be watching you.
Every move you make / Every vow you break / Every smile you fake/Every claim you stake
I am India….
I have always been surrounded by rogue states and unstable governments. And my borders are so vast and varied that I am vulnerable from various sides. And Pakistan has been a neighbour which constantly keeps reminding me of its existence. A few years later Pakistan again was at war with me. Kargil was a full-fleged war on my people. It was horrifying to say the least . And what did it yield except the Powers-that-be telling me to restrain and work towards ’samjhauta’… The world knows what happened to the Express which went by that name. A compromise which would mean handing over Kashmir on a platter to my neighbours!
I have produced proof after proof of Pakistan being the birthplace and nurturer of terror. And can Pak sustain its terror activities without the support of its military? Where does its arms and ammunition come from? Where does the money come in? When documents were produced stating that France continues to sell arms to Pakistan, no embargo, no sanctions but “good advice’ was given. I was reminded that I am the world’s largest Democracy and hence should be the big sister to a nation who in fact is a day older than us!
Do you remember December 1999? It was Christmas time, and the whole world was celebrating the end of the century and the beginning to a new millennium. But how was it made immortal in our minds? The hijack of Flight IC 814. In the middle of no-where, in Kandahaar, the plight of the passengers and the crew was in the hands of the terrorists. My countrymen watched horrified and with bated breath to hear any news on the return of their near and dear ones . Did any country in the world come forward with a solution? I had to fend for myself.
I carried out the Pokhran II nuclear test, the whole world was quick to condemn me, US sanctions were the first to be implemented. Pakistan was given as much support as required.
I find it extremely ironical that the big bully who did not think twice before the nuclear bombing of Hiroshima / Nagasaki, raced to wipe out Vietnam, eagerly instigated the Afghans against Soviet Union (and so, in a large respect, aided the creation of Taliban), time and again reminded their next generation that they should fight for justice turns face about when it comes to their country? America, the country who finds it difficult to swallow the same bitter pill, the developed nation who had no clue of what was going to happen to them on a Tuesday morning, who had no inkling of events to unfold… the same country who has all along just given me lip service got full support from me in its time of need.
From the riots of 1993 to the Taj bombing of 2008, I have been bleeding… crying… tolerating… sacrificing. I was once regarded as the most secular, cohesive and peaceful democracy but now am being broken down to pieces. At times, I think it is a battle – a war that I have allowed too many countries to meddle in and distort the real essence of .
Is Kashmir my only problem? What about the rampant lawlessness in states like Bihar and UP? And the under-development in the BiMaRU states? And how can I forget my patriotic ‘netas’ who, in the garb of preserving my culture, create communal and civil violence. Do you, my country-men (and women) vote for a party or against it? Why is there so much criminalization of politics and corruption right from the lower to the topmost rung in society?
When you go for movies, do you stant up for the National Anthem with a sense of pride or do you, in your minds, keep thinking ‘What a waste of time this is’… Well, if you do, here’s a new anthem for you… Sing it and feel ashamed. Jaya he!!! (or is it Jai Ho!!!)
Jana Gana Mana Rann hai..
Iss rann me, Zakhmi Bharat ka Bhagya Vidhaata..
Punjab Sindh Gujrat Maratha..
Ek doosre se lad ke mar rahe hain…
Iss desh ne humko ek kiya,
Aur hum desh ke tukde kar rahe hain..
Dravid Utkala Banga..!
Khoon bahakar ek rang ka, kar diya humne Tiranga,
Sarhadon pe jung aur, galiyon me fasaad-danga..
Vindh Himachal Yamuna Ganga, mein tezaab ubal raha hai,
Mar gaya sab ka zameer, Jaane kab zinda ho aage..
Phir bhi tava shubh naame jaage.. Tava shubha ashish maange..
Aag mein jal kar cheekh raha hai, Phir bhi koi nahi bachata..
Gaahe tava jaya gaatha..
Desh ka aisa haal hai lekin, Aapas me ladh rahe neta..
Jana Gana Mangal Dayak Jaya Hai..
Bharat ko bacha le Vidhata!
Jaya He! Ya yeh marann hai..
Jana Gana Mana Rann hai..
Differentiation starts right from our school days with our grades and play-ground where the best players get picked first and the least athletic ones watch from the stands. Everyone knows where he/she stands. The top kids want desperately to stay there and continue to get the thrill and respect of winning. the kids in the middle work hard to get better and thus bring up the quality of play. And the kids who couldn’t make the cut usually found other pursuits, other sports in which they excelled. this is true on the playground and it is true in business.When differentiation is working, people know where they stand. Maybe some information is hard to swallow at first but soon enough, knowledge is liberating because when you know where you stand, you can control your destiny.
Differentiation brings out the positive impact of an open, honest management system built on candid performance assessments and aligned rewards. For the top performers, the very existence of a middle cadre gives them yet another reason to pull out all the stops everyday. They have to keep getting better to have a high standing. For the middle performers, the aspiration to get into the top level makes them work harder, think more creatively, share more ideas and overall, fight the good fight everyday.
Now, coming to the detractors of forced ranking, I have heard many say that it is not ethical. My view on this is – any system or process is nether ethical or unethical – it is the implementers who make it so. A lot depends on how fairly the system is developed, and how fair the people are who carry it out.
Forced Ranking may be hard on the under-performers, people who are not dependable, determined or persistent but truth be told, organizations are not charitable set-ups where they are obligated to carry these non-performers with them, on emotional grounds. And more importantly, a laissez-faire attitude where everybody gets an exceptional / very good rating makes the ranking meaningless to employees. Would that not be the case if everyone in a school stood first?
But, having said that, I definitely feel the emphasis should be on the correct way to implement the process. Clear, transparent and honest communication of process and feedback goes a long way in building credibility of the system and its processes. If the Forced Ranking system is a way to make power centers in the organization where those who fall out of favour with the boss / are not ‘Yes-Bosses’ are chucked out, such a system is doomed to implode. If you don’t give people what they need to perform well and expect them to succeed, if you set a measure to which people should perform and don’t give them the tools to do it, then it is an unfair process, set up for failure and politics to set in. But if the evaluations are carried out in fair ways, and if people know the grounds or expectations on which they are being evaluated, it could be a reasonable way to reward growth and ability and to cull unpromising or under performing employees.

I have been awarded the My Choice Blogger award by Meera. Thanks so much. I am glad I am your choice!
A is for Awpheesh (as in Office). This is where the average Kolkakatan goes and spends a day hard at work. And if he works for the ‘Vest Bengal Gawrment’ he will arrive at 10, wipe his forehead till 11, have a tea break at 12, throw around a few files at 12.30, break for lunch at 1, smoke an unfiltered cigarette at 2, break for tea at 3, sleep sitting down at 4 and go home at 4:30. It’s a hard life!
B is for Bhision. For some reason many Bengalis don’t have good bhision. In fact in Kolkata most people are wearing spectacles all the time.(too many plays to attend,shongeet programs)
C is for Chappell. Currently, this is the Bengali word for the Devil, for the worst form of evil. In the night mothers put their kids to sleep saying, ‘Na ghumaley Chappell eshey dhorey niye jabe.’(remember ‘ so jao nahi to Gabbar aa jayega’….thanks Sippy sahab)
D is for Debashish or any other name starting with Deb. By an ancient law every fourth Bengali Child has to be named Debashish. So you have a Debashish everywhere and trying to get creative they are also called Deb, Debu, Deba with variations like Debopriyo, Deboprotim, Debojyoti, etc. thrown in at times.
E is for Eeesh. This is a very common Bengali exclamation made famous by Aishwarya Rai in the movie Devdas. It is estimated that on an average a Bengali, especially Bengali women, use eeesh 10,089 times every year. ‘Ei Morechhey’ is a close second to Eeesh.
F is for Feeesh. These are creatures that swim in rivers and seas and are a favourite food of the Bengalis. Despite the fact that a fish market has such strong smells, with one sniff a Bengali knows if a fish is all right. If not, he will say ‘eeesh what feeesh is theesh!’
G is for Good name. Every Bengali boy will have a good name like Debashish or Deboprotim and a pet name like Motka, Bhombol, Thobla, etc. While every Bengali girls will have pet names like Tia, Tua,Tumpa , Tuktuki, Mishti, Khuku et cetera.
H is for Harmonium. This the Bengali equivalent of a rock guitar. Take four Bengalis and a Harmonium and you have the successors to The Bheatles!(2 lac impersonators of the bhetols and elvis da in North kolkata only)
I is for lleesh. This is a feeesh with 10,000 bones which would kill any ordinary person, but which the Bengalis eat with releeesh!
J is for Jhola. No selfrespecting Bengali is complete without his Jhola. It is a shapeless cloth bag where he keeps all his belongings and he fits an amazing number of things in. Even as you read this there are two million jholas bobbling around Kolkata, and they all look exactly the same! Note that ‘Jhol’ as in Maachher Jhol is a close second.
K is for Kee Kaando !. It used to be the favourite Bengali exclamation till eeesh took over because of Aishwarya Rai (now Kee Kando’s agent is trying to hire Bipasha Basu).
L is for Lungi, the dress for all occasions. People in Kolkata manage to play football and cricket wearing it not to mention the daily trip in the morning to the local bajaar. Now there is talk of a lungi expedition to Mt Everest.
M is for Minibaas. These are dangerous half buses whose antics would effortlessly frighten the living daylights out of all James Bond stuntmen as well as Formula 1 race car drivers.
N is for Nangto. This is the Bengali word for Naked. It is the most interesting naked word in any language!
O is for Oil. The Bengalis believe that a touch of mustard oil will cure anything from cold (oil in the nose), to earache (oil in the ear), to cough (oil on the throat) to piles (oil you know where!).
P is for Phootball. This is always a phavourite phassion of the Kolkattan. Every Bengali is born an expert in this game. The two biggest clubs there are Mohunbagan and East Bengal and when they play the city comes to a stop.
Q is for Queen. This really has nothing to do with the Bengalis or Kolkata, but it’s the only Q word I could think of at this moment. There’s also Quilt but they never use them in Kolkata.
R is for Robi Thakur. Many many years ago Rabindranath got the Nobel Prize. This has given the right to all Bengalis no matter where they are to frame their acceptance speeches as if they were directly related to the great poet and walk with their head held high. This also gives Bengalis the birthright to look down at Delhi and Mumbai and of course ‘all non-Bengawlees’! Note that ‘Rawshogolla’ comes a close second ! and a closer third is ‘Robindro shongeet’ …every
child born first sings a verse of robindro shongeet before asking for mothers’ milk)
S is for Shourav. Now that they finally produced a genuine cricketer and a captain, Bengalis think that he should be allowed to play until he is 70 years old. Of course they will see to it that he stays in good form by doing a little bit of ‘jawggo’ and ‘maanot’.
T is for Trams. Hundred years later there are still trams in Kolkata. Of course if you are in a hurry it’s faster to walk.
U is for Aambrela. When a Bengali baby is born he is handed one.(a statement for ‘upwaardly mobile bengalis’) A close second is Uttam Kumar…..the Rock Hudson of Goria..haat…..
V is for Bhaayolence. Bengalis are the most non-violent violent people around. When an accident happens they will fold up their sleeves, shout and scream and curse and abuse, “Chherey De Bolchhi” but the last time someone actually hit someone was in 1979.
W is for Water. For three months of the year the city is underwater and every year for the last 200 years the authorities are taken by surprise by this!
X is for X’mas. It’s very big in Kolkata, with Park Street fully lit up and all Bengalis agreeing that they must eat cake that day,abandoning their roshogoollas and shondesh for a day…..
Y is for Yesshtaarday. Which is always better than today for a Bengali (see R for Robi Thakur).
Z is for Jebra, Joo, Jipper and Jylophone.